Go Via Complaints

Manual top up fee scam

52 DAYS AGO | MONDAY, 27 NOVEMBER 2017 10:39 PM | Toll User: Go Via Account Holder | Views(40)


I just learnt the hard way about making manual payments via the new Govia website.....that you get charge $1.19 to pay for your own account. When my balance was negative 50cents, I paid $1 thinking it will get me into the Black by 50 cents and stop them from suspending my account. But then my balance comes up as negative 69 cents because it friggin charged me $1.19.....again. It never charged this using the old website. This is nothing short of unethical and is simply stealing money. Govia are going beyond what the banks charge us....something has to be done.

by Ashley from QLD, 4131

Comments

Our Websites

The Arbitrator

Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.

Roam Complaints

Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.

Cazoo News

Get the latest news and blogs as reported by independent journalists, aspiring journalists and bloggers.

These websites are an initiative of The Arbitrator