Go Via Complaints

A hair pulling exercise

174 DAYS AGO | SATURDAY, 29 JULY 2017 7:33 AM | Toll User: Go Via Account Holder | Views(99)

Really! An absolute disgrace that I, as a paying toll user, cannot report change of vehicle to a fellow Australian.

It has taken me a good 15 minutes in an effort to be understood and to understand.

My home address is not a tongue twister. Each time I asked that my address be read back to me - it was wrong, wrong, wrong!

It needs to be correct so that I receive a replacement bracket.

Am so over making a telephone call from Brisbane and having to strain to hear an operator taking my call from an overseas call centre.

I think, we Australians, with English as our primary language, are treated shabbily.

These disregards cannot be called a SERVICE.

by Cheryl from QLD, 4011


Our Websites

The Arbitrator

Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.

Roam Complaints

Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.

Cazoo News

Get the latest news and blogs as reported by independent journalists, aspiring journalists and bloggers.

These websites are an initiative of The Arbitrator