This happened a few years ago. I used to live in NSW and was up in Brisbane. I had to go through the toll road. When I came back to NSW, I paid my toll via my debit card and emptied my account immediately after. My debit card wouldn't allow my account to go under $0.
A few weeks later, I got 2 letters stating that I hadn't paid my toll, with of course, the standard $20 per unpaid toll. I was really confused because I thought I had paid the toll. Boyfriend laughed at me for being so careless. That also didn't go down so well either.
A few months later, I visited Brisbane, used the toll road again, hopped on Go Via, paid my toll and noticed right at the bottom of the mobile page that it takes up to 7 days to take the money out of my account.
What other credit card payment option does this? All other credit card payments that I've used is instantaneous. Frankly, they stole my $40. Yes, comparing that to the thousands of dollars that I'm reading about, $40 is nothing. But if that happened to me, how many other people have had the same thing happen to them?
by Meredith from QLD, 4152
Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.
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