I have paid my bill if $7.13 and then when I received my monthly statement I have been charged a Manual top up fee of $1.17 for paying my account. How the heck can they charge you a fee for paying your account that is ludicrous and theft. If I don't pay the admin fee charged for paying my bill then I will be send a demand letter. This is extremely unfair.
If I pay the $1.17 admin Manual fee am I then going to be charged a fee for paying the fee?!
by Amanda from QLD, 4179
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