Something fishy about the accounting system at Govia.
I have a fairly lengthy story but the summary is I believe that I have been over charged by about $2000. After quite a few letters and phone calls, Govia sent me a cheque for $960. How they arrive at this figure is still a mystery but I believe they still owe me about $1000.
My family and I now avoid the toll roads whenever possible.
by George from QLD, 4505
Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.
Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.
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