Go Via Complaints

low acct balance

291 DAYS AGO | SUNDAY, 2 APRIL 2017 5:08 PM | Toll User: Go Via Account Holder | Views(356)


I started using tolls (with a tag) when my Father got ill and had to go to his place at Bribie to use the hospitals at Redcliff/Caboolture/Prince Charles and 2 other's almost weekly for over18 mths. Before that i avoided them almost entirely as the costs to me a ridiculous.
I don't have the money to have $30 $40 $50 or more just have sit in their acct, so i pay as i have used them. And i only pay for what i have used. Which gets me a $1.17 fee on top of the toll use. Again ! ridiculous !
As i don't let my money sit in their acct i get a low i get an email telling me my acct will be suspended, Even before i get home. It doesn't even give me 12 or 24 hours to pay. It's like being punished and is bloody rude, considering others get 3 days to pay theirs.
I bloody HATE the toll charges !
Everyone knows they're a rip off.

by Lorraine from QLD, 4127

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