Go Via Complaints

low acct balance

291 DAYS AGO | SUNDAY, 2 APRIL 2017 5:08 PM | Toll User: Go Via Account Holder | Views(356)

I started using tolls (with a tag) when my Father got ill and had to go to his place at Bribie to use the hospitals at Redcliff/Caboolture/Prince Charles and 2 other's almost weekly for over18 mths. Before that i avoided them almost entirely as the costs to me a ridiculous.
I don't have the money to have $30 $40 $50 or more just have sit in their acct, so i pay as i have used them. And i only pay for what i have used. Which gets me a $1.17 fee on top of the toll use. Again ! ridiculous !
As i don't let my money sit in their acct i get a low i get an email telling me my acct will be suspended, Even before i get home. It doesn't even give me 12 or 24 hours to pay. It's like being punished and is bloody rude, considering others get 3 days to pay theirs.
I bloody HATE the toll charges !
Everyone knows they're a rip off.

by Lorraine from QLD, 4127


Our Websites

The Arbitrator

Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.

Roam Complaints

Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.

Cazoo News

Get the latest news and blogs as reported by independent journalists, aspiring journalists and bloggers.

These websites are an initiative of The Arbitrator