Go Via Complaints

Go Via Stories (760)

We would love to hear your Queensland Motorways (Go Via) complaint or story.


260 DAYS AGO | WEDNESDAY, 3 MAY 2017 3:55 PM | Toll User: Go Via Account Holder | Views(96)

I'm a student GOVIA have cost me -$2227.00 in Failure to comply notices. -$2346.00 in Non payment of toll notices For travelling over the gateway bridge. GOVIA only accept payment plans for amounts greats than $1000 WRONG!

Being charged for trip thats been paid

262 DAYS AGO | MONDAY, 1 MAY 2017 5:56 PM | Other | Views(97)

Go Via keep sending me an invoice for a trip a I have already paid. They added $23.46 administration fee to send me the invoice on a trip I already paid for when they sent me an invoice over a month go. now they are threatening me with a $400 fine.

dispute toll invoices

263 DAYS AGO | MONDAY, 1 MAY 2017 10:26 AM | Toll User: Go Via Account Holder | Views(130)

letter of dispute for toll invoices, DEAR sir/madam, This toll dispute is presented to your immediate attention in relation to recent I toll invoices that I received for trips made on a several occasions on Logan motorway. I'm an account holder and I always...

Rental Car

266 DAYS AGO | THURSDAY, 27 APRIL 2017 3:41 PM | Other | Views(93)

I rented a car in November last year. Went througha few tolls with full intention of paying. After returning home, completely forgot until the three days had passed, thought I would wait for the invoice. I received in the mail a final demand, not an invoice....

Over the stupidity of this company

266 DAYS AGO | THURSDAY, 27 APRIL 2017 2:01 PM | Toll User: Go Via Account Holder | Views(104)

I have a video matching account set up with Govia as a convenience thing so I don't need to remember to top up my tag. This is automatically linked to my credit card so they can debit the tolls when I use them which isn't that often. I am finding that more o...

Blatant Theft

269 DAYS AGO | MONDAY, 24 APRIL 2017 10:52 PM | Toll User: Go Via Account Holder | Views(103)

These toll prices are ridiculous and unnecessary, we pay enough rego etc..it is just a private company greed driving these charges I almost paid more tolls then petrol driving to work, and then I get a charge for actually paying my bill!! well thats enough we ...

motorbikes and video matching fees

269 DAYS AGO | MONDAY, 24 APRIL 2017 8:29 PM | Toll User: Go Via Account Holder | Views(90)

Go via are charging video matching fees for a motorbike actively linked to an account. This is despite T&C's stating they will not do this. Will contact them via email and call to resolve.

Charged for tolls while I'm travelling overseas.

269 DAYS AGO | MONDAY, 24 APRIL 2017 7:18 PM | Toll User: Go Via Account Holder | Views(100)

Go Via is a joke. I have been direct debited toll fees from my bank account while I have been travelling overseas. Another blatant government rip off !!!!

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