Go Via Complaints

Go Via Stories (760)

We would love to hear your Queensland Motorways (Go Via) complaint or story.

STUDENT TRYING TO PAY

260 DAYS AGO | WEDNESDAY, 3 MAY 2017 3:55 PM | Toll User: Go Via Account Holder | Views(96)

I'm a student GOVIA have cost me -$2227.00 in Failure to comply notices. -$2346.00 in Non payment of toll notices For travelling over the gateway bridge. GOVIA only accept payment plans for amounts greats than $1000 WRONG!

Being charged for trip thats been paid

262 DAYS AGO | MONDAY, 1 MAY 2017 5:56 PM | Other | Views(97)

Go Via keep sending me an invoice for a trip a I have already paid. They added $23.46 administration fee to send me the invoice on a trip I already paid for when they sent me an invoice over a month go. now they are threatening me with a $400 fine.

dispute toll invoices

263 DAYS AGO | MONDAY, 1 MAY 2017 10:26 AM | Toll User: Go Via Account Holder | Views(130)

letter of dispute for toll invoices, DEAR sir/madam, This toll dispute is presented to your immediate attention in relation to recent I toll invoices that I received for trips made on a several occasions on Logan motorway. I'm an account holder and I always...

Rental Car

266 DAYS AGO | THURSDAY, 27 APRIL 2017 3:41 PM | Other | Views(93)

I rented a car in November last year. Went througha few tolls with full intention of paying. After returning home, completely forgot until the three days had passed, thought I would wait for the invoice. I received in the mail a final demand, not an invoice....

Over the stupidity of this company

266 DAYS AGO | THURSDAY, 27 APRIL 2017 2:01 PM | Toll User: Go Via Account Holder | Views(104)

I have a video matching account set up with Govia as a convenience thing so I don't need to remember to top up my tag. This is automatically linked to my credit card so they can debit the tolls when I use them which isn't that often. I am finding that more o...

Blatant Theft

269 DAYS AGO | MONDAY, 24 APRIL 2017 10:52 PM | Toll User: Go Via Account Holder | Views(103)

These toll prices are ridiculous and unnecessary, we pay enough rego etc..it is just a private company greed driving these charges I almost paid more tolls then petrol driving to work, and then I get a charge for actually paying my bill!! well thats enough we ...

motorbikes and video matching fees

269 DAYS AGO | MONDAY, 24 APRIL 2017 8:29 PM | Toll User: Go Via Account Holder | Views(90)

Go via are charging video matching fees for a motorbike actively linked to an account. This is despite T&C's stating they will not do this. Will contact them via email and call to resolve.

Charged for tolls while I'm travelling overseas.

269 DAYS AGO | MONDAY, 24 APRIL 2017 7:18 PM | Toll User: Go Via Account Holder | Views(100)

Go Via is a joke. I have been direct debited toll fees from my bank account while I have been travelling overseas. Another blatant government rip off !!!!


Our Websites

The Arbitrator

Creator of the new profession 'Business & Consumer Relationship Advocate'. Driving positive change in corporate Australia.

Roam Complaints

Unexpected toll fees? We offer assistance to Sydney commuters with Roam complaints and we want to stop excessive fees.

Cazoo News

Get the latest news and blogs as reported by independent journalists, aspiring journalists and bloggers.

These websites are an initiative of The Arbitrator