Go Via Complaints

Go Via Stories (760)

We would love to hear your Queensland Motorways (Go Via) complaint or story.

video matching fees

163 DAYS AGO | WEDNESDAY, 9 AUGUST 2017 4:41 AM | Toll User: Go Via Account Holder | Views(201)

I travel the logan motorway up to 5 times per week. I am often charged video matching fees as at least 1/4 of the toll gates I travel through. I don't understand why my tag can be activate some of the time and not others. I even experimented with changing l...

Go Via Suck!

163 DAYS AGO | TUESDAY, 8 AUGUST 2017 4:09 PM | Toll User: Go Via Account Holder | Views(129)

I have been trying to get invoices for trips I have made that have been charged to me and have been chasing these up for 6mths now with no help from go via half of the people we speak to there can hardly speak any english and now I'm getting infringement notic...

A hair pulling exercise

174 DAYS AGO | SATURDAY, 29 JULY 2017 7:33 AM | Toll User: Go Via Account Holder | Views(98)

Really! An absolute disgrace that I, as a paying toll user, cannot report change of vehicle to a fellow Australian. It has taken me a good 15 minutes in an effort to be understood and to understand. My home address is not a tongue twister. Each time I ...

Johnny comes lately with the bill

175 DAYS AGO | THURSDAY, 27 JULY 2017 3:38 PM | Toll User: Go Via Account Holder | Views(138)

I have just received a $3186.80 spur bill from failing to comply with toll demand notice. They say it happened 14 time between Aug 2015 and April 2016. I have never received any notices before, they expect me to pay in full by 2 Aug. As if I can do that. WTF.....

is go via a criminal orginasation

176 DAYS AGO | THURSDAY, 27 JULY 2017 10:52 AM | Toll User: Go Via Account Holder | Views(161)

I have held a go via tag for several years with no problems. When I purchased my latest car 5 yrs ago I gave go via my rego number . I rang go via recently and discovered that the rego number was inputed incorrectly but all the tolls for the past 5 yrs were pa...

My tolls are being charged to someone acc

179 DAYS AGO | SUNDAY, 23 JULY 2017 5:14 PM | Toll User: Go Via Account Holder | Views(88)

Well my tolls are being charged to someone else's account. Endless phone calls and have not been able to get it fixed. There is nothing else I can do. I have tried everything and feel so bad for whoever is paying my tolls. I use toll road multiple times every...

this company needs to be sued

188 DAYS AGO | SATURDAY, 15 JULY 2017 2:48 AM | Toll User: Go Via Account Holder | Views(103)

I had be given $40 worth of tolls which they added an extra $470 worth of administrative fees these fees occurred due to an error in there system that they had not sent to the correct address instead of advising me they sent straight to debtors I refuse to pay...

Account MAYHEM

189 DAYS AGO | THURSDAY, 13 JULY 2017 7:15 PM | Toll User: Go Via Account Holder | Views(105)

Kept logging into my account, paying, all cool. Just called, now owe $12,900... NOT ever was I advised of this fee. Now going Legal.


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