Go Via Complaints

Go Via Stories (760)

We would love to hear your Queensland Motorways (Go Via) complaint or story.

Paid my toll yet got a late notice.

100 DAYS AGO | TUESDAY, 10 OCTOBER 2017 7:21 PM | Other | Views(18)

I live in nsw and used the gateway twice in the space of one week. I arranged to pay with credit card like I do every time I travel to Brisbane but today I got a letter with late notice etc to the amount of $14. Not much I know but the fact is I already paid i...

Tried to negotiate, now being sued

100 DAYS AGO | TUESDAY, 10 OCTOBER 2017 1:43 PM | Other | Views(428)

I started receiving Go Via toll notices despite my tolling account through e-way. I called Go Via and spoke to a manager regarding the alleged $2656 I apparently owe them. I pointed out that as a toll account holder with a reasonable income there should not be...

What other credit card payment does this?

117 DAYS AGO | SUNDAY, 24 SEPTEMBER 2017 9:49 AM | Other | Views(227)

This happened a few years ago. I used to live in NSW and was up in Brisbane. I had to go through the toll road. When I came back to NSW, I paid my toll via my debit card and emptied my account immediately after. My debit card wouldn't allow my account to go un...

Trailer being charged a toll to run up the motorway on its own apparently

122 DAYS AGO | TUESDAY, 19 SEPTEMBER 2017 10:20 AM | Toll User: Go Via Account Holder | Views(268)

For the third time this year I have received a fine for my semi trailer being towed behind a prime mover, when the prime mover has been charged. Obviously the trailer runs down the highway on its own, I was told if I added the trailer to the toll tag I may be ...

$10,000 plus debt

123 DAYS AGO | SUNDAY, 17 SEPTEMBER 2017 4:03 PM | Toll User: Go Via Account Holder | Views(228)

Firstly I will admit to being a bit slack at first with paying my tolls but when the bills started coming through I realised the extent and paid the bills that were coming through. I called go via multiple times to check that my account was square and from th...

Exorbitant fees

155 DAYS AGO | WEDNESDAY, 16 AUGUST 2017 9:22 PM | Toll User: Go Via Account Holder | Views(280)

I have sper debt for 8k and had my license suspended once due to unpaid tolls and outrageous fees being added. Everybody I know has a sper debt due to unpaid tolls. The toll should have been cancelled by now. Once law abiding citizens are having theur lives r...

Creditors chasing money

156 DAYS AGO | WEDNESDAY, 16 AUGUST 2017 10:04 AM | Toll User: Go Via Account Holder | Views(191)

I have had a creditor chase me money and threaten to ruin my credit score over $16!! I manually top up my account and will pay as i use. WHY do i need to be in constant credit and pay more than what i will use just to keep my name clean???


161 DAYS AGO | THURSDAY, 10 AUGUST 2017 2:45 PM | Toll User: Go Via Account Holder | Views(207)

In 2014 I racked up a couple of excessive tolls fines - I attempted to fix the situation by paying them off - as I was a part time hair apprentice and barely affording to live and they refused - they said I had to pay $230 a week to pay them - which was more m...

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